Head of Technology Services

    Job Summary:

    The Technology Services Department Head is responsible for overseeing and managing technology services within the Enterprise System Development Division, with a focus on innovations, automation, and analytics. This role involves supervising and leading a team of specialists, including Automation Engineers and Analytics Specialists, managing day-to-day operations, and implementing strategies to enhance support efficiency and effectiveness.

     

    Qualifications:

    • Graduate in Computer Science, Information Technology, Software Engineering, or a related field
    • Must have 8 to 10 years of experience in technology services, innovation, automation, or data analytics roles
    • Five (5) years of experience in a leadership or management role within a technology services or innovation department
    • Experience with automation tools, data analytics platforms, and business intelligence solutions
    • Experience in project management, with familiarity in Agile and traditional methodologies
    • Strong analytical and critical thinking skills, with the ability to assess performance metrics and implement improvements
    • Strong understanding of IT governance, security, and compliance frameworks
    • Committed to delivering high-quality support and enhancing customer satisfaction
    • Willing to work full time onsite in Makati City

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