Job Summary:
The role will lead the implementation of new projects, provide technical expertise, and ensure seamless deployment of hardware and software solutions. This role involves managing client relationships, mentoring junior team members, and driving strategic initiatives to achieve business objectives. The ideal candidate will have a strong background in project management, technical support, and customer engagement, with a focus on delivering high-quality results.
Qualifications:
- Bachelor’s degree in Business Information, Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in project implementation, technical support, or a related role.
- Proven experience in leading teams and managing complex projects.
- Strong leadership and team management skills.
- Excellent interpersonal and communication skills, both written and verbal.
- Advanced problem-solving and analytical abilities.
- Proficient in project management tools and methodologies.
- Strong technical knowledge of software, networking, and hardware systems.
- In-depth knowledge of POS systems, retail, and F&B operational workflows.
- Experience in the retail industry and supply chain management.
- Certification in project management (e.g., PMP, PRINCE2) is a plus.
- Must possess own transport and be willing to travel for work.
- This role may require frequent travel to client sites and occasional overtime to meet project deadlines.
