Responsibilities:
- Assists in delivering a superior, high-quality coffee experience to all guests, ensuring the profitability of the café.
- Supports café daily operation and ensures consistency from the kitchen, bar, service and crew.
- Ensures effective Café Operations according to the policies and procedures.
- Delegates responsibilities to crew, follows up.
- Promotes the Cafe culture, values, and mission.
- Ensures guest satisfaction in each shift.
- Supports sales by properly implementing marketing programs and
- Coaches crew in suggestive selling techniques.
- Coaches and develops crew, ensuring high retention.
- Supports SM in interviewing new candidates as per café needs.
- 100% Customer care and excellent service at all times.
- Controls cost of goods and manages labor as well as the quality of all products served and sold in the café.
- Conducts inventory and manages inventory levels.
- Monitors and ensures adherence to maintenance of store premises and equipment.
Qualifications:
- Must be a 4-year degree graduate.
- Should be willing to work on a shifting schedule (morning, mid and night shifts).
- Assistant Managers with extensive Quick Service Restaurant (QSR) of at least 2 years work experience.
- Must be willing to be assigned in Metro Cebu (Mango Avenue & Ebloc Tower).
